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Public Offer

Moscow Version dated July 10, 2025

Limited Liability Company "GEX" (hereinafter referred to as the “Administration”) publishes this Public Offer in accordance with Articles 435 and 437 of the Civil Code of the Russian Federation (hereinafter referred to as the “Offer”), proposing to individuals and/or legal entities acting through a representative to conclude an Agreement under the following terms:

1. Definitions

  • 1.1. For uniform interpretation and understanding, the following terms are used in the meanings specified below:
  • 1.1.1. Acceptance of the Public Offer – full and unconditional acceptance by the User of the terms of this Offer (hereinafter referred to as the “Acceptance”).
  • 1.1.2. Agreement – a paid contract between the Administration and the User, concluded through the Acceptance of this Public Offer (hereinafter referred to as the “Agreement” or “Offer,” depending on context).
  • 1.1.3. User – an individual who has entered into the Agreement with the Administration on the terms set forth in this Public Offer (hereinafter referred to as the “User”).
  • 1.1.4. Service – the website located at gexrussia.com (hereinafter referred to as the “Service”).

2. Subject of the Agreement and General Provisions

  • 2.1. Under this Offer Agreement, the Administration undertakes to provide the User with services for cargo transportation and/or ordering goods, while the User agrees to pay for such services in accordance with the terms, amounts, and deadlines set forth in the contract and to accept the goods. The tariffs are published on the website gexrussia.com. The User pays in advance, and depending on the order specifics, the Administration may require prepayment at the time of signing the Agreement. Obligations of the Administration arise upon receipt of the corresponding funds in its account.
  • 2.2. The User gains access to the Service through a personal account.
  • 2.3. The User agrees to update their personal information in case of changes, protect login credentials, and not transfer their account details to third parties.
  • 2.4. The User provides their full name, contact details, and passport information for account registration.
  • 2.5. The User sets their own login and password and is responsible for maintaining their confidentiality and security.
  • 2.6. The Parties shall not refer to the non-conclusion of this Agreement when providing reciprocal services in accordance with Article 432 of the Civil Code of the Russian Federation.
  • 2.7. A new version of the Offer enters into force upon its publication.

3. Acceptance of the Offer

  • 3.1. Acceptance is defined as the User's payment for the Agreement, any implied actions, interaction with the Service functionality, or any other expression of will based on the nature of the relationship.
  • 3.2. Before accepting the Offer, the User must familiarize themselves with its contents. If unclear, the User may request clarification before acceptance. Otherwise, the User may not claim ignorance of the Offer, unless otherwise provided by Russian law.
  • 3.3. The Administration may modify or cancel the terms of this Offer at its sole discretion, unless prohibited by law.
  • 3.4. Users are notified of changes to the Offer via email.
  • 3.5. By accepting the Offer, the User confirms full legal capacity. Acceptance is invalid if performed by an incapacitated person or a person under 18 (unless emancipated). Legal representatives bear the risk of acceptance by such individuals.
  • 3.6. This Offer is to be interpreted jointly with the Privacy Policy, General Terms, and Consent to Receive Advertising. By accepting this Offer, the User also accepts and acknowledges these documents.
  • 3.7. In the event of discrepancies between these documents and the Offer, the Offer takes precedence.

4. Financial Terms

  • 4.1. The cost of each obligation under this Offer is determined unilaterally by the Administration and communicated via the Service.
  • 4.2. The User is informed of the cost before acceptance. Without this information, no Agreement is deemed concluded.
  • 4.3. The Administration may unilaterally change the cost unless this violates mandatory legal provisions.
  • 4.4. The User’s payment obligation is fulfilled when funds are credited to the Administration's account.

5. Duration of the Agreement

  • 5.1. This Agreement becomes effective from the moment of acceptance and is valid for an indefinite period.
  • 5.2. Termination of the Agreement also terminates all related appendices and additional agreements unless otherwise provided.
  • 5.3. Either Party may unilaterally terminate the Agreement by giving 10 calendar days' notice. Termination is effective after the notice period.
  • 5.4. The Administration may:
  • 5.4.1. Temporarily suspend performance due to technical or other issues.
  • 5.4.2. Suspend the Agreement unilaterally if the User violates any obligations under Article 328 of the Civil Code of the Russian Federation.

6. Liability of the Parties

  • 6.1. The Parties are liable for their actions as per applicable Russian law.
  • 6.2. The User acknowledges that materials on the Service may include advertising, and the Administration is not liable for such content.
  • 6.3. The User confirms the accuracy of the information provided.
  • 6.4. The User must not use software to automatically collect data or interact with the Service. If so, the User shall compensate the Administration for all related damages.
  • 6.5. The User agrees not to distribute content that promotes war, incites hatred, or is otherwise punishable by law.

7. Dispute Resolution

  • 7.1. All disputes shall be resolved in accordance with the laws of the Russian Federation.

8. Force Majeure

  • 8.1. The Parties are released from liability for failure to fulfill obligations due to force majeure occurring after the Agreement is concluded.
  • 8.2. Each Party must notify the other within 2 calendar days of such circumstances.
  • 8.3. The notice must describe the nature of the event and include official documents, if possible.
  • 8.4. Deadlines under the Agreement are extended proportionally to the duration of the force majeure.
  • 8.5. If such conditions persist for more than 1 calendar month, the Parties shall negotiate alternative solutions.

9. Final Provisions

  • 9.1. If any provision is deemed invalid, the remaining provisions remain in effect.
  • 9.2. Unless otherwise provided, the Agreement does not constitute agency, partnership, employment, or other relationships beyond its scope.
  • 9.3. The Parties must immediately notify each other of changes in location, banking details, or other relevant circumstances.
  • 9.4. If one Party fails to notify the other of such changes within 5 days, it bears all related risks.
  • 9.5. By accepting this Offer, the Parties confirm that:
    • They have read and understood the Agreement;
    • They voluntarily enter into the Agreement and agree to its terms;
    • They have the legal right to conclude and perform the Agreement.

10. Administration Details

"GEX" LLC

Legal address: 121471, Moscow, ext.ter.g. Ochakovo-Matveevskoye Municipal District, Ryabinovaya str., 55, building 5

Actual address: 121471, Moscow, ext.ter.g. Ochakovo-Matveevskoye Municipal District, Ryabinovaya str., 55, building 5

OGRN 1257700297854, ITPN 9702076744, KPP 770201001

Bank: Alfa-Bank JSC

BIC: 044525593

Corr. account: 30101810200000000593

Settlement account: 40702810702660004914

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At Gex Russia, we make global shopping and document delivery simple and accessible. Our service lets you shop from international stores and have your purchases delivered directly to your door. We provide a dedicated shipping and delivery address in key shopping regions, handle customs clearance, and ensure safe delivery.

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